Refund Policy

If you experience any issue with the completed service, you must report it within one (1) hour after the completion of the service.

Complaints received after this period may not be eligible for investigation or refund.

If you experience an allergic reaction believed to be caused by products used during the service, you must:

• Inform Beautyy Host within 1 hour of service completion.
• Provide photographs or other relevant evidence if requested.
• Cooperate with our investigation.

Refunds or compensation will be considered only after reviewing the complaint.

Customers must disclose before booking or before the service begins if they have:

• Skin allergies
• Allergy to cosmetic products
• Pregnancy
• Recent chemical peeling
• Recent major surgery
• Open cuts or wounds
• Metal rods or orthopedic implants
• Any medical condition affecting beauty treatments

Failure to disclose these conditions may result in denial of refund requests.

If services are performed using products supplied by the customer, Beautyy Host shall not be responsible for any:

• Allergic reactions
• Skin irritation
• Hair damage
• Product-related issues

No refund shall be provided for issues arising from customer-provided products.

Refunds will generally not be issued if:

• The complaint is reported after one hour.
• Required medical information was not disclosed.
• The customer was unavailable at the scheduled appointment.
• The customer refused the service after the beautician arrived.
• The issue is caused by customer-provided products.
• The service was completed successfully according to the booking.

If approved:

• Refunds will be processed to the original payment method.
• Processing time may take 5–10 business days, depending on the payment provider.

Beautyy Host reserves the right to review all complaints before approving any refund.

The decision of Beautyy Host after investigation shall be final, subject to applicable consumer protection laws.